Common Questions

Throughout the years, patients have been asking us a number of questions, some of which have come up quite often. Here are the answers to a few of the more commonly asked ones, but if there is a question you have that we have not answered, please feel free to call us to find out more. Perhaps we will even add it to our list here!

How quickly can I get scheduled with your practice?

For new patients, we will schedule you within one to two weeks. If it is an emergency, and you call us first thing in the morning, we will see you the same day.

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What are your office hours?

We are open Monday through Thursday, from 7:30 a.m. to 4:30 p.m. We are closed for lunch from 12:30 to 1:30 p.m.

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How do I know when it is time to come in for a checkup?

An average, healthy adult person typically benefits from a professional cleaning and check up every six months. While twice daily brushing and flossing go a long way towards maintaining a healthy mouth, it is wise to check for plaque that has hardened into tartar, which requires professional cleaning in order to avoid gingivitis, and to catch any problems while they are small.

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Do you accept my insurance plan?

Our office accepts nearly all of the major insurance plans allowing you to see the provider of your choice. We are well versed in the latest coverage trends, and are more than happy to discuss the particulars of your plan with you prior to any treatments you may undergo. Due to his commitment to provide the best care possible, Dr. Murphy chooses not to participate in HMO/PPO/DMO insurance plans.

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I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your temporary crown comes off or breaks, carefully wrap up the piece(s), place it into a protective container, and call our office to schedule an appointment for Dr. Murphy to re-apply it as soon as possible. Under NO circumstances should you attempt to re-glue the crown or crown pieces back into position.

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What different payment options do you provide?

We accept cash, personal checks and all major credit cards such as Visa, MasterCard and American Express. Your insurance plan co-pay is due at the time of your visit. Outside financing is also available for patients who need to spread out their payments.

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How can I safely whiten my teeth?

There are a number of procedures available to help whiten your smile, from at-home whitening products to in-office supervised treatments. Dr. Murphy can help evaluate the potential for whitening your teeth, based on their current color and the causes of discoloration. Once you have decided on the most appropriate method, you will probably spend anywhere from 2 to 4 weeks undergoing a series of simple whitening treatments.

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I really do not like visiting the dentist, is there anything you can do to help me relax?

We understand many people have qualms about having their teeth worked on. So, we strive to create a relaxing atmosphere. For entertainment and distraction, we have special headphones and DVD movies available in all rooms so you can keep your mind on more pleasant things. And for the more complex procedures, we also offer laughing gas and oral sedation in addition to local anesthesia to keep you comfortable and relaxed.

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Crowns, veneers, on-lays, inlays and partials…where can I learn more about these procedures?

Our Web site is designed to help you learn all you need to about the various restorative and cosmetic techniques we offer. Simply click on the Patient Library link in the margin, then select your article topic from the listing provided. But, if you desire even more information about a larger variety of topics, click here to visit the American Dental Association Web site.

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My gums bleed after I brush. Is this something to be concerned about?

It is certainly not desirable to have bleeding gums following brushing. However, the condition may or may not require attention, depending on the source of the problem. Bleeding gums can be caused by any of the following: improper, rough, ‘scrubbing’ instead of gentle, circular brushing motions; using a hard-bristled tooth brush instead of a soft one; plaque and/or tartar build-up below the gum line; or gum sensitivity due to gingivitis or periodontal disease. If this problem persists despite correct brushing and flossing methods or occurs every time you brush, contact our office to set up an evaluation appointment.

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